Privacy Policy
Effective September 18, 2026
This policy explains what information Studio City Smiles ("we," "us") collects when you visit studiocitysmilesdental.com (the "Site"), how we use it, and the choices you have. It is written to comply with the California Online Privacy Protection Act.
This policy covers the website only. How we protect your health information as a patient is governed by federal and California law and described in our Notice of Privacy Practices, which you receive at your first visit and can request at any time.
Information we collect
Information you give us
The Site has one form, used to request an appointment. If you use it, we collect the information you enter:
- First and last name
- Phone number
- Email address
- The type of visit you're interested in and your preferred time
- Anything you type in the message box
The form is for scheduling. Please do not include medical or health details in the message box. We will talk through your needs when we call to confirm your appointment.
Information collected automatically
Like nearly every website, our hosting provider records standard server information when you visit: your IP address, browser type, device type, the pages you view, and the date and time of your visit. This is used for security and to keep the Site running, not to build a profile of you.
Cookies and tracking
The Site does not set cookies, does not use analytics services, and does not use advertising pixels or any other tracking technology. We do not track your activity across other websites, and we do not allow third parties to do so through the Site.
How we use information
- To respond to your appointment request and schedule your visit
- To operate, secure, and maintain the Site
- To comply with legal obligations
We do not use the information you submit through the Site for advertising, and we do not send marketing email to addresses collected through the appointment form.
Who we share information with
We do not sell personal information. We do not share it with third parties for their own marketing. The only parties that receive information from the Site are service providers that help us run it:
- Netlify, Inc. hosts the Site and processes appointment form submissions, which are stored on Netlify's servers and delivered to our office by email.
- Google LLC provides the fonts used on the Site. When a page loads, your browser requests those fonts from Google's servers, which means Google receives your IP address as part of that request.
We may also disclose information when required by law, subpoena, or court order, or when necessary to protect the rights, property, or safety of our practice, our patients, or others.
Links to other sites
The Site links to Google Maps, Yelp, and the website of our web designer. Those sites have their own privacy practices, which we do not control and which this policy does not cover.
How long we keep information
Appointment requests are kept as long as needed to schedule and follow up on your visit, and as required by our records retention obligations. Server logs are retained by our hosting provider for a limited period for security purposes.
Security
The Site is served over HTTPS, which encrypts information in transit between your browser and our hosting provider. No method of transmission over the internet is completely secure, which is why we ask that you not send health details through the form.
Your choices and rights
You can use the Site without submitting any information. If you prefer not to use the form, call us at (818) 860-2205 to schedule.
You may ask us what information we hold about you from the Site, ask us to correct it, or ask us to delete it, by contacting us using the details below. We will respond within a reasonable time. Requests involving your patient records are handled under our Notice of Privacy Practices.
Do Not Track
Some browsers send a "Do Not Track" signal. Because the Site does not track visitors, it behaves the same way whether or not that signal is present.
Children
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through it. If you believe a child has submitted information through the Site, contact us and we will delete it.
Changes to this policy
If we change this policy, we will post the updated version here with a new effective date. Continued use of the Site after a change means you accept the updated policy.
Contact us
Studio City Smiles4717 Laurel Canyon Blvd, Suite 200
Valley Village, CA 91607
(818) 860-2205
info@studiocitysmilesdental.com
